Public Housing | Low Income & Property Management
VisualHOMES Public Housing and Property Management module gives you the powerful functionality and flexibility you need to successfully manage Public Housing, Low Income, Tax Credit, Market Rate, Mixed-use, and Privately-Managed properties. Comprehensive tenant management features, including integrated tenant accounting, streamline your daily processing needs. It also allows for quick access to complete historical and transactional data with a simple mouse click.
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Highlights
Flexibility
Property Management supports Public Housing,
Low Income, Tax Credit, Market Rate, Affordable Housing, Mixed-use, and Privately Managed properties, as well as Non-HUD regulated properties
Quick Data Entry
Easy-to-use, tab-based screens with drill-down and shortcut buttons allow quick data entry, express navigation and centralized access to all relevant information from the
tenant and unit records
Step-by-step
“Wizards” walk user step-by-step through key processes, including Move-ins, Move-outs, Recertifications, Transfers and the Month-end process
EID
Earned Income Disregard (EID) tracking with automated disregard percentage calculations
Community Service
Community Service Tracking at the Family member-level, including hours required, provided and needed
PHAS
Automatically generate and track PHAS performance indicators and generate PHAS reports
Other Features Include:
- System supports various Rent Calculations for different property types, including Income-based, Flat Rent, Family Size, etc.
- Detailed Case Management tracking, including FSS, Individual Training and Services Plan (ITSP), and HOPE VI
- 50058 pre-validation alerts users to potential errors prior to generating the actual 50058, allowing corrections to be made in real-time, thereby preventing 50058 errors from being created
- Ability to store 50058’s with multiple dates and easily view 50058’s by action type, date and user, at the Tenant and Agency-levels
- Comprehensive, color-coded 50058 submission generation and management console, including historical 50058’s that can be reprinted at any time
- Easily setup and maintain Agency-defined Inspection Violation Codes
- System can be setup to automatically generate Work Orders based on Agency-defined Inspection Violation Codes
- Ability to setup Installment Plans and Repayment Agreements, with recurring and non-recurring charges
- Family Language indicator
- Easily find a Family Member’s unit without knowing the Head of Household’s name
- Extensive FSS tracking, including case management, needs and goals, payments, escrow, and interest
- Legal tracking including Evictions, Court Papers, Case Status, etc.
- Month-end processing can be performed while users are logged in the system
- Transactions can be easily transferred to the General Ledger for authorized posting
- Inspection forms and results are historically stored and can be viewed and printed anytime in the future
- Automated scheduling of Inspections and Re-exams by last Inspection or Re-exam date, with optimized assignments by Inspector calendars and schedules, Census Tract, Agency-defined Zones, etc.
- Portability, including Port-ins and Port-outs, and the ability to automatically generate HUD Form 52665 at the click of a button
- System automatically displays only Vacant Units during Move-in or Transfer processes
- System automatically calculates HAP and UAP prorations based upon retro Move-ins, Move-outs and Recertifications
- UAP and HAP can be withheld separately from one another
- Transactions detail for Tenants are easily available at the click of a button, including history
- Transactions can be easily transferred to the General Ledger for authorized posting
- Historical Lease information is readily accessible at the tenant and unit levels
- Ability to setup automated billing and correspondence for late fees
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- Batch payment posting, including Lockbox, Auto-posting of charges based on Agency-defined priorities, and posting to specific charges
- Supports payments to Tenants via Direct Deposit (ACH) and Laser Checks on pre-printed and blank check stock (MICR)
- Positive Pay allows additional bank verification
- Generate detailed Tenant Statements with Bar Coding
- Automatically generate Delinquency notices
- Built-in Collection Loss and Reversal processes
- Tenant Profile printout with Signature line
- Tenant Correspondence can be sent to an address other than the Unit’s address
- Detailed, on-screen display of Tenant Balance breakdown
- File Status provides real-time visibility into the status of a tenant’s case file, detailing open and closed tasks and processes, incomplete and completed checklists, etc.
- Integrated with Work Orders, Fixed Assets, and Financial Accounting to provide a fully-integrated tenant accounting and property management system
- Built-in Online Help
- Notes available at multiple levels for open-ended tracking
- Built-in Audit Trail tracks all system and user activity, including user login, before and after values of transactions, and dates and times of transactions
- Letters generated via turnkey mail-merge with Microsoft® Word are easy for the Agency to customize, including the ability to create standard document “packages”
- Extensive “canned” reports, with powerful filter and selection criterion allow users to easily generate tailored reports without “customizing”, including the ability to “go back in time” and generate reports for past periods
- Ability to easily Export reports to various file formats, including MS Excel, MS Word, and even XML
- Easily generate Custom Reports via integrated Report Writer
- Flexibility to create User Defined Fields
- Quick Search bar at top of screens allows simplified, direct access to a key record based on names and numbers, including Applicant, Tenant, Member, Unit, etc.
- Powerful lists with drill-down and search capabilities can be easily tailored to each users’ needs based on built-in filters with sorting by key fields and order preferences, including the ability to setup pre-defined defaults for each user, giving each user their preferred, “customized” view of data
- Available Handheld module for real-time, mobile Inspections
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