Housing Authority, City of Milwaukee
The Housing Authority of the City of Milwaukee (HACM) manages more than 10,000 units of subsidized housing... Read More »
Hagerstown Housing Authority
The Hagerstown Housing Authority (HHA) manages more than 1,000 public housing dwelling units across ten communities... Read More »
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Work Orders
VisualHOMES Work Orders module gives you the power to efficiently schedule maintenance tasks, and track in detail labor, travel and material usage Agency-wide for ease in Project-based Management. Work Orders can be identified as routine, preventive, urgent or emergency, and can support multiple line items on a single Work Order. And, automatic generation of PHAS indicators and reports makes your HUD compliance a cinch.
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Highlights
Integrated
Integrated with Public Housing and Property Management to create Work Orders at the Unit-level
Quick Data Entry
Easy-to-use, tab-based screens with drill-down and shortcut icons allow quick data entry, express navigation and centralized access to all relevant information
Scheduling
Supports scheduling of Work Orders for user-definable common areas, such as hallways, lobbies, parking lots and lawns
Flexibility
Ability to have multiple work items and employees per Work Order
Tasks
Ability to schedule tasks at the work
item level
PHAS
Tracks necessary statistics and analytics, with Public Housing, for automatic generation of PHAS indicators and PHAS reports
Other Features Include:
- Preventive Maintenance Work Orders can be scheduled
- Recurring Work Orders can be scheduled for routine tasks
- Automatically generates pre-defined Move-out Work Orders
- Vehicle and Fleet maintenance and tracking
- Tracks employee productivity, and creates productivity analysis reports
- Separate Tenant and Unit notes provide added flexibility, and can also automatically display relevant notes from Public Housing and Property Management Tenant and Unit notes
- Integrated with Inventory Control to allow real-time pulling of Inventory items and direct linking of pulled items to Work Orders
- Default Inventory items and quantities can be setup and linked with work codes for automated pulling of items by work code
- Tracks Inventory used by Work Order at the Project Site-level
- Automatically generates Charges to Tenants for Work Orders based upon multiple criteria, including employee rates, Inventory items used, flat rates, etc.
- Ability to Override Charges to Tenants
- Charges can be optionally applied or not applied to the Tenant Statement
- Prints open and closed Work Orders
- Work Orders can be Reopened
- Built-in Online Help
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- Notes available at multiple levels for open-ended tracking
- Built-in Audit Trail tracks all system and user activity, including user login, before and after values of transactions, and dates and times of transactions
- Letters generated via turnkey mail-merge with Microsoft® Word are easy for the Agency to customize, including the ability to create standard document “packages”
- Extensive “canned” reports, with powerful filter and selection criterion allow users to easily generate tailored reports without “customizing”, including the ability to “go back in time” and generate reports for past periods
- Ability to easily Export reports to various file formats, including MS Excel, MS Word, and even XML
- Easily generate Custom Reports via integrated Report Writer
- Flexibility to create User Defined Fields
- Quick Search bar at top of screens allows simplified, direct access to a key record based on names and numbers, including Work Order, Tenant, Member, Unit, etc.
- Powerful lists with drill-down and search capabilities can be easily tailored to each users’ needs based on built-in filters with sorting by key fields and order preferences, including the ability to setup pre-defined defaults for each user, giving each user their preferred, “customized” view of data
- Available Handheld module for real-time, mobile Work Orders
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